At FlatRock, we understand that vendor management is an essential part of a complete IT infrastructure solution. Our technical staff assists with identifying the most professional IT support vendors, hardware, software, VOIP, cabling and Internet service providers.
Combining IT support equipment both hardware and software from a variety of vendors is complex. Vendors shield their product trade secrets from competitors making compatibility challenging. Open sourcing has become more popular, but tension between competitors, even when they want compatibility, is difficult.
Before we recommend new IT products, vendors or systems, FlatRock employees a vetting process designed to increase launch success. Usually, FlatRock first deploys a new product in-house. This gives our technicians firsthand experience using the network infrastructure products. If our own experience is successful, we find a client that is not only in need of the product but willing to participate in initial trials. Only after we have had multiple successful launches in a variety of computer network environments do we widely roll out a new product.
Here are just a few of the factors that we evaluate to select the best vendors and products for your organization.
Fast, reliable Internet access is essential to a smoothly running business. When your Internet grinds to a halt, so does your business productivity. FlatRock has extensive experience with the top-tier Internet Service Providers (ISPs). We review your network and bandwidth, then analyze your ISP invoices to be certain you are not overpaying. Internet speed has not only gotten faster, but prices have gotten better. So if you have not shopped for new Internet in a few years, you could be overpaying significantly. If needed, our team will craft an ISP cutover plan for a smooth and seamless ISP transition. When you need faster Internet or a redundant failover system, FlatRock manages the entire process from start to finish.